Luminous Lens Studio

Privacy Policy for Luminous Lens Studio

At Luminous Lens Studio, located at 42 Oak Street, Willow Creek, CA 95400, and reachable by phone at (555) 123-4567 and email at [email protected], we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us when you book a session, fill out a form, or communicate with us.
• Payment Information: When you make a payment, we collect payment information such as credit card details or other financial account information. This information is processed through secure payment gateways and is not stored on our servers.
• Photography Session Details: We collect information about the photography sessions you book, including the date, time, location, and type of session, as well as any specific preferences or requests you may have.
• Photographs and Media: We collect and store the photographs and other media created during your photography sessions.
• Website Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this data. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To schedule and conduct photography sessions, process payments, deliver photographs and other media, and provide customer support.
• Communication: To communicate with you about your sessions, send you updates, respond to your inquiries, and provide information about our services.
• Marketing: With your consent, to send you promotional emails and newsletters about our services, special offers, and upcoming events. You can opt-out of receiving these communications at any time.
• Improving Our Services: To analyze website usage data and feedback to improve our website, services, and customer experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive data such as payment information during transmission.
• Secure Storage: We store your personal information on secure servers with restricted access.
• Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Data Minimization: We only collect and retain the minimum amount of personal information necessary to fulfill the purposes outlined in this Privacy Policy.

While we strive to protect your personal information, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Session Details: We retain session details for as long as you are an active client and for a reasonable period afterward for record-keeping purposes.
• Photographs and Media: We retain photographs and other media for a period of 5 years, unless otherwise agreed upon in writing.
• Marketing Data: We retain marketing data until you opt-out of receiving marketing communications.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and data analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information for marketing purposes.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected] or (555) 123-4567. We may require you to verify your identity before processing your request.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the latest revision. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Luminous Lens Studio
42 Oak Street
Willow Creek, CA 95400
Phone: (555) 123-4567
Email: [email protected]

Effective Date: January 1, 2025

10. Data Processing Activities Table

This table provides an overview of the personal data we collect, the purpose of processing, the legal basis for processing, and the retention period.

Summary of Personal Data Processing Activities

Data Category	Purpose of Processing	Legal Basis	Retention Period
Name, Email, Phone Number	Communication, Service Provision, Marketing	Consent, Contractual Necessity, Legitimate Interest	Active Client + 2 years (Marketing data until opt-out)
Payment Information	Payment Processing	Contractual Necessity, Legal Obligation	7 years (as required by accounting regulations)
Session Details (Date, Time, Location)	Session Management, Service Delivery	Contractual Necessity	Active Client + 1 year
Photographs and Media	Service Delivery, Archiving	Consent, Contractual Necessity	5 years (unless otherwise agreed)
Website Usage Data (IP, Browser, Pages)	Website Improvement, Analytics	Legitimate Interest, Consent (for cookies)	1 year

This table is meant to provide a clear and concise summary of our data processing activities. If you have any specific questions about how we process your data, please do not hesitate to contact us at the provided contact information.